Carol Loria, President ERI:
Use emotion words and logic words.
Use some of these words if they are appropriate to your content and comfortable for you:
Emotion words such as instinct, felt, reaction, sense, confident. These words are most helpful in describing clinical situations or patient responses.

I hope that you are feeling more confident by now.
Stay tuned; next time we’ll be talking about how to bring your in-service to a thoughtful and inspiring conclusion.
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